Refund & Cancellation Policy
This Refund and Cancellation Policy ("Policy") applies to your use of our Nikshala.com service ("Service"). It outlines the circumstances under which you may be eligible for a refund and the process for cancelling your service.
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2. Refund Policy
We understand that situations can change, and we strive to be fair in our refund policy. However, due to the personalized nature of our service, we offer limited refunds as follows:
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Full Refund: We will offer a full refund if we are unable to provide the services you purchased due to unforeseen circumstances on our end.
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Partial Refund (Up to 50%): You may be eligible for a partial refund (up to 50%) if you cancel your service before we commence work on your application. No refund will be offered once we start working on your application materials.
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Processing of refund will take 5-7 working days once confirmation is received from your end.
3. Cancellation by User
You may cancel your service at any time by contacting us in writing via email at Nikshala.com, We will process your cancellation request within 5-7 business days.
4. Cancellation by Us
We reserve the right to cancel your service at any time for reasons such as:
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Non-payment of fees
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Providing false or misleading information
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Engaging in illegal or unethical behavior
In the event of cancellation by us, we will provide you with a pro-rated refund for any unused portion of the service.